Shipping & Returns

Everything you need to know about our policies

Shipping Information

Delivery Times

  • Germany: 2-4 business days
  • EU Countries: 5-7 business days
  • International: 10-14 business days

Shipping Costs

  • Germany: €4.95 (Free over €50)
  • EU Countries: €9.95
  • International: €14.95

Tracking

You will receive a tracking number via email once your order has shipped. You can use this to track your package on the carrier's website.

Returns & Exchanges

Return Policy

We want you to love your purchase! If you're not completely satisfied, you can return unworn items within 14 days of delivery for a full refund.

How to Return

  1. Contact us at info@rekindlebysarah.com with your order number
  2. We'll send you a return shipping label
  3. Pack the item securely in its original packaging
  4. Drop off the package at your nearest post office

Note

Since each piece is handcrafted and unique, items that show signs of wear or have been altered cannot be returned. Custom orders are final sale.

Have Questions?

We're here to help! Feel free to reach out to us with any questions about shipping or returns.

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