Shipping & Returns
Everything you need to know about our policies
Shipping Information
Delivery Times
- Germany: 2-4 business days
- EU Countries: 5-7 business days
- International: 10-14 business days
Shipping Costs
- Germany: €4.95 (Free over €50)
- EU Countries: €9.95
- International: €14.95
Tracking
You will receive a tracking number via email once your order has shipped. You can use this to track your package on the carrier's website.
Returns & Exchanges
Return Policy
We want you to love your purchase! If you're not completely satisfied, you can return unworn items within 14 days of delivery for a full refund.
How to Return
- Contact us at info@rekindlebysarah.com with your order number
- We'll send you a return shipping label
- Pack the item securely in its original packaging
- Drop off the package at your nearest post office
Note
Since each piece is handcrafted and unique, items that show signs of wear or have been altered cannot be returned. Custom orders are final sale.
Have Questions?
We're here to help! Feel free to reach out to us with any questions about shipping or returns.
Contact Us →